THE NEW INFORMATION AND COMMUNICATION TECHNOLOGIES 422 653

FROM CHALLENGE TO SOLUTION FOR EDUCATION IN THE FACE OF THE COVID-19 PANDEMIC

Abstract

This academic paper was designed with the purpose of examining the use of Information and Communication Technologies (ICTs) in the process of implementing remote learning during the COVID-19 pandemic caused by the new coronavirus. The outbreak that led to the closure of schools worldwide resulted in an adaptation of education, which shifted from in-person learning to emergency remote teaching. Furthermore, it aims to understand the main challenges historically faced by teachers and students in terms of the use of ICTs in education, as well as the types of ICTs most commonly used and the obstacles and difficulties faced by students during the pandemic period in which online learning took place. Regarding methodology, this paper is a bibliographic and documentary review research with a qualitative approach. It sought to study data already published in academic articles and journals, found on the Google Scholar and Scielo platforms. In this regard, after analyzing research and publications on the topic, it can be concluded that remote teaching was carried out using various interactive platforms connected to the internet, YouTube channels, messaging apps, among others. The main ICTs used were computers, tablets, and mobile phones, with the latter being the most prominent. However, the limited availability of necessary tools for remote teaching and the difficulty of internet access, especially for students from economically disadvantaged backgrounds, emerged as barriers and highlighted the need for investments so that remote education becomes a lasting reality.